How to Prepare
Mark May 7-9 in your calendars and follow these steps to prepare for online and mobile banking changes.
Online and mobile banking will be unavailable effective 5:00 p.m. CDT on Friday, May 7 and will come back online Sunday, May 9.
What you can do to prepare:
| DATE | ACTION |
| Monday, May 3 (Before 12:00 p.m. CDT) | – Send any planned e-Transfers. |
| Wednesday, May 5 (Before 5:00 p.m. CDT) | – Pay any bills due between May 6 and 10. – Turn off the e-Transfer Autodeposit setting. – Make a list of, print, or screenshot all e-Transfer recipient email addresses and keep them in a safe place. – Screenshot and save/print your e-Transfer history. – Check to see if you have any pending e-Transfers on your profile and action accordingly. – Remind your e-Transfer recipients to accept their funds. Any pending e-Transfers in the system after May 5 will be canceled and funds will be re-deposited to member accounts. |
| Friday, May 7 (Before 5:00 p.m. CDT) | – Make note of any current alerts set up in online and mobile banking. – Make note of your member number. You can find your member number in online banking or by contacting the Member Solutions Centre at 1.800.264.2926. – Complete any online banking activity. |