All bill payees added prior to Thursday, May 6 will be migrated over.

All future dated/scheduled bill payments will migrate over, with these exceptions:

  1. Bill payees added between Thursday, May 6th and Friday, May 7th will not migrate over and will need to be added again after integration. If future dated/scheduled bill payments are created for these new payees they will also not migrate over.
  2. Legacy Crosstown Civic member’s future-dated Canada Revenue Agency (CRA) business tax payment and remittances will not come over at integration. Members are asked to cancel these payments prior to May 7 at 5:00 p.m. CDT. Any remaining scheduled payments will be automatically canceled.

Any bill payment scheduled over integration weekend – i.e. May 8th or 9th – will experience a delay in processing. These payments will be pushed through once systems come back online.

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